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Full-time
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EJADA systems Ltd
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Salary: Negotiable

ITSM Engineer

Hiring ITSM Engineer to be responsible for pre-sales support and delivery of IT modeling services.

Responsibilities

  • Focuses on working with an ITSM platform.
  • Focuses on end-user services, infrastructure, or application support.



Qualifications

  • Years of experience: 8+ domain experience
  • Accept Reallocation to Saudi Arabia
  • Graduation: Computer Science / Eng. Telecom
  • Background: good knowledge of IT Assets management, Software or Hardware inventory, capacity and software optimization, reporting, Software Development, JAVA, .NET
  • Software tools knowledge of some of: Micro Focus UCMDB, Universal Discovery, SAM, BMC Discovery CMDB, Flex era SAM, SNOW SAM., Bar Coding, RFID
  • Systems Management: Windows, Linux, Unix – VMware
  • Network Management
  • Client service oriented with excellent written and verbal communication skills
  • Desire and ability to quickly learn and apply new concepts.
  • Ability to exhibit a sense of urgency, flexibility, and adaptability while preserving strong organizational and interpersonal skills.
  • Experience in end-user services, infrastructure, or application support.
  • Experience with data analysis.
  • Strong proficiency with Microsoft Office Suite, especially Excel and PowerPoint
  • Experience with meeting facilitation and action item tracking.

Benefits

  • Paid time off according to local laws (sick days, vacation days)
  • Health insurance
  • Dental insurance (Variable)
  • Vision insurance (Variable)
  • Employee recognition programs
  • Relocation assistance ( Subject to business needs)
  • Workplace perks such as recreation activities, food, and coffee, plus flexible work schedules ( For office Jobs only)

Full-time Position

Cairo Governorate - Egypt / Hybrid

Hybrid

Master (>10 yrs)

English - Arabic

ASAP

Any Time Zone

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About the Company
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EJADA systems Ltd
EJADA is a leading IT services provider in the Middle East and North Africa (MENA) region, enabling enterprises and public-sector organizations to maintain and increase their competitive edge through innovative IT solutions.
14 El Shahid Eshak Yacoub, Almaza, Cairo, Egypt
Cairo Governorate, 11843
Egypt

Full-time Position

Cairo Governorate - Egypt / Hybrid

Hybrid

Master (>10 yrs)

English - Arabic

ASAP

Any Time Zone

Share this Job