IT Manager

Job Brief

Information Technology Manager Job Duties: Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Responsibilities

• Management and leading of overall IT Service Support and IT asset.
• Information Technology Manager troubleshoots software and hardware issues.
• Procurement of end-user devices and peripherals
• Setup and configuration of end-user devices.
• Information Technology Manager troubleshoots local network issues, assisting the Head quarter based team where required.
• Liaise with local hardware and service vendors to ensure consistent delivery of service.
• Information Technology Manager provide advice and guidance on the use of technology to based users.
• Information Technology Manager develops and executes an IT strategy for the Shared Service IT deliveries.

Qualifications

• Experience in successfully leading large, complex projects and/or in business/IT consulting/management roles.
• Must have experience or exposure in project management audit/compliance.
• Leadership and negotiation skills and experience/in-depth knowledge of the business, Business analysis and IT processes.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
• Hands-on experience with computer networks, network administration and network installation.
• Must be reliable and have a sense of responsibility. Ability to manage personnel.
• Software/Program/Web development & IT Security abilities preferred.
• Excellent interpersonal, communication and presentation skills, Must be able to work independently. .

Benefits

• Paid time off according to local laws
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts
• Disability insurance
• Tuition reimbursement
• Childcare leave
• Employee recognition programs
• Relocation assistance
• Workplace perks such as recreation activities, food and coffee, plus flexible work schedules