ZAK SERVICES IS A LEADING SERVICE PROVIDER IN KUWAIT, LOOKING TO FILL THIS POSTION. ALL CERTIFICATES MENTIONED IN THE JOB POST WILL BE REQUESTED BY ZAK HR. FULL RELOCATION COST COVERAGE WILL BE PROVIDED FOR CANDIDATES TO MOVE AND LIVE IN KUWAIT, THIS IS AN ONSITE POSITION. Onsite Service Delivery Manager is needed to manage the delivery of in-scope services to ZAK client, and to ensure the greatest degree possible that the agreed upon levels of service are met. Change of the Service Delivery Manager during the life of the Contract shall be subject to approval by ZAK client. The Service Delivery Manager will be the primary point of contact between ZAK and ZAK client and shall be the primary channel for communication regarding the services provided under this contract. Client's IT Team Leader is designated to communicate directly with the Service Delivery Manager on an as needed basis.