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Application Manager

Also known as Application Lifecycle Manager

Hire Application Manager at SupportFinity
how to select the right Application Manager

Selecting the Right Application Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Application Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Application Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Application Manager or a team of Application Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Application Manager Job Description Template

Application Manager

AKA: Application Lifecycle Manager

The Application Manager oversees the installation, patching and updating and perhaps access of software applications.

  • Manages and Plans the life cycle of the application with product development teams and application owners
  • Ensures that when the product delivers to operations, it is done as agreed
  • The Application Manager works closely with business owners, product implementation teams and internal regions
  • The Application Manager monitors, and Act-on various performance metrics on applications, visualizes and presents ongoing trends to business stakeholders.
  • Optimizes the sourcing set-up with a key focus on enhancing the quality and reducing costs.
  • Manages application costs and budgets giving full cost transparency of the application and responsible for the total cost of ownership.
  • Works closely with the Application Support Teams providing global support to end-users
  • The Application Manager is responsible for overseeing the operation support of the projects to provide an immediate resolution on technical issues arising.

  • Knowledge of system design, development, implementation, and user support principles and practices.
  • Experience with database management.
  • Familiarity with Project management principles.
  • Can take responsibility for the application maintenance and support of assigned Applications.
  • Demonstrated skill in developing automated business systems.
  • Ability to communicate technical information to a non-technical audience.
  • Knowledge of advanced systems analysis methods, practices, and principles.
  • Ability to analyse, should have critical reasoning and problems solving skills .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Application Manager.

country flagIndian Application Manager woman Application Manager stars for rating skilled people at SupportFinity
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Application Lifecycle Management
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Application Manager or team of Application Managers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Application Manager before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Application Manager can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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