Hire First-Class
Application Manager

Also known as Application Lifecycle Manager

Hire Application Manager at SupportFinity
how to select the right Application Manager

Selecting the Right Application Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Application Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Application Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Application Manager or a team of Application Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Application Manager Job Description Template

Application Manager

AKA: Application Lifecycle Manager


Responsibilities
  • Manages and Plans the life cycle of the application with product development teams and application owners
  • Ensures that when the product delivers to operations, it is done as agreed
  • The Application Manager works closely with business owners, product implementation teams and internal regions
  • The Application Manager monitors, and Act-on various performance metrics on applications, visualizes and presents ongoing trends to business stakeholders.
  • Optimizes the sourcing set-up with a key focus on enhancing the quality and reducing costs.
  • Manages application costs and budgets giving full cost transparency of the application and responsible for the total cost of ownership.
  • Works closely with the Application Support Teams providing global support to end-users
  • The Application Manager is responsible for overseeing the operation support of the projects to provide an immediate resolution on technical issues arising.

Qualifications
  • Knowledge of system design, development, implementation, and user support principles and practices.
  • Experience with database management.
  • Familiarity with Project management principles.
  • Can take responsibility for the application maintenance and support of assigned Applications.
  • Demonstrated skill in developing automated business systems.
  • Ability to communicate technical information to a non-technical audience.
  • Knowledge of advanced systems analysis methods, practices, and principles.
  • Ability to analyse, should have critical reasoning and problems solving skills .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Application Manager.

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Application Lifecycle Management
Language aptitute metric at SupportFinity
Language Aptitude

Communication Quality metric at SupportFinity
Communication Quality

Personality tests at SupportFinity
Personality Tests

This part mainly measures the logical, numerical and analytical aptitude of each candidate, top ones are the only ones we select for next stages.

We have a set of interview tests that measure the agreeability levels of each candidate for Application Manager, we do so as we believe that likability of any person starts from the ability to achieve high levels of agreeability without compromising critical thinking.

We also measure the creativity side of the Application Manager you look for, where we see when and how each candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.

Some people can do well when working on their own, some others cannot!

Knowing this matters a lot when hiring a Application Manager with regard to the team size needed. Remote work needs a special level of team work skills, so we make sure that your Application Manager can adapt and work well with your team and be quickly part of it if needed.

We care about hiring someone who can deliver, create and perform the way you expect with passion and enthusiasm.

Personality tests at SupportFinity
Technical Excellence

We assess our people’s technical abilities on the merits of achievements more than anything else.

Hiring the right Application Manager is an uneasy decision, we consider measing the actual technical skills of each candidate.

Having a great resume is just the start for us, we select candidates know what they say they know!

We conduct advanced technical tests to make sure we cover the needed knowledge your Application Manager needs to have to excel for your business.

We weigh academic qualifications as well, we also request our full time employees to submit their education evidence as a major hiring rule to follow. We believe having the right academic qualifications can make a great difference, especially in advanced science based areas like electronic design, engineering planning...etc.

One important metric for us is the ability of your Application Manager to learn new skills, so we make sure that we select people who are only dynamic and willing to learn new ones.

Samy, Customer Support Assistant from SupportFinity

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