Hire First-Class
Director of Delivery

Also known as Director of Professional Services , Director of Support Services

Hire Director of Delivery at SupportFinity
how to select the right Director of Delivery

Selecting the Right Director of Deliverys

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Director of Delivery, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Director of Delivery.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Director of Delivery or a team of Director of Deliverys. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Director of Delivery Job Description Template

Director of Delivery

AKA: Director of Professional Services or Director of Support Services

The Director of Delivery is responsible of guaranteeing that projects (campaigns) are delivered according to was agreed with the client, to the business policies and to profitability goals.

  • The Director of Delivery manages the client's expectations and maintains constant communication with key client stakeholders.
  • The Director of Delivery controls the execution Work with Program Leaders planning, managing and controlling leads in profiling.
  • The Director of Delivery approved or in campaign to make sure the campaign has enough leads to meet campaign objectives.
  • Performs analysis and reporting about projects assigned, operationally and financially analyzes difference between planned and executed.
  • Coordinates with commercial team to obtain a Revenue Walk.
  • Identifies the training needs of delivery team and coordinate with education for execution.
  • Supports the professional development of team.
  • Executes periodical performance evaluation for team members and provide them personal feedback. .

  • Prior experience of Project management: financial management, resources, control, planning, etc.
  • Office Automation work tools, excellent communicator.
  • Knowledge of intellectual property rules and regulations especially with regard to software licensing, and data protection.
  • Products general knowledge and their trademark licensing.
  • Good background of Director level managing a large and diverse technology teams.
  • Extensive program and project delivery management of software development experience.
  • Deep understanding of technology and vendors in financial services industry.
  • Strong knowledge of IT systems, practices, methodologies and latest market trends. .

How It Works?

Post Job

Let our AI fill the job description for you and get salary insights anywhere worldwide


Get Candidates

Let candidates apply through our free job board that comes with our ATS


Hire The Best

Manage your hiring process completely from SupportFinity till you hire the best


Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Director of Delivery.

country flagIndian Director of Delivery woman Director of Delivery stars for rating skilled people at SupportFinity
country flagAmerican Director of Delivery man Director of Delivery stars for rating skilled people at SupportFinity
White man at SupportFinityBrown man at SupportFinitySome background shapeBackground shapesBrown girl at SupprotFinityWhite grit at SupportFinity
Customer Support
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Director of Delivery or team of Director of Deliverys will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Director of Delivery before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Director of Delivery can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

Get in touch

Our team will be always happy to speak with you.

Frequently asked questions

Looking for a job?

Apply for top jobs and create a beautiful profile in seconds
supportfinity image
supportfinity image