Also known as Director of Professional Services , Director of Support Services
Selecting the Right Director of Deliverys
Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Director of Delivery, not all companies have the right processes that can warrant best hires.
At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Director of Delivery.
As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Director of Delivery or a team of Director of Deliverys. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.
Director of Delivery Job Description Template
Director of Delivery
AKA: Director of Professional Services or Director of Support Services
The Director of Delivery is responsible of guaranteeing that projects (campaigns) are delivered according to was agreed with the client, to the business policies and to profitability goals.
The Director of Delivery manages the client's expectations and maintains constant communication with key client stakeholders.
The Director of Delivery controls the execution Work with Program Leaders planning, managing and controlling leads in profiling.
The Director of Delivery approved or in campaign to make sure the campaign has enough leads to meet campaign objectives.
Performs analysis and reporting about projects assigned, operationally and financially analyzes difference between planned and executed.
Coordinates with commercial team to obtain a Revenue Walk.
Identifies the training needs of delivery team and coordinate with education for execution.
Supports the professional development of team.
Executes periodical performance evaluation for team members and provide them personal feedback. .
Prior experience of Project management: financial management, resources, control, planning, etc.
Office Automation work tools, excellent communicator.
Knowledge of intellectual property rules and regulations especially with regard to software licensing, and data protection.
Products general knowledge and their trademark licensing.
Good background of Director level managing a large and diverse technology teams.
Extensive program and project delivery management of software development experience.
Deep understanding of technology and vendors in financial services industry.
Strong knowledge of IT systems, practices, methodologies and latest market trends. .
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These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Director of Delivery.
Director of Delivery
Director of Delivery
We receive requests of hiring from candidates among more than 100 countries.
As we bring skills from each and every place in the world, we make sure we have the
right match of language proficiency with our clients' requirements.
Your Director of Delivery or team of Director of Deliverys will have the needed level of language knowledge you expect,
each candidate passes through our language tests that warrant at least a good
command of reading, writing and speaking of the languages our clients ask for.
We know that communication starts from speaking common languages, thus we put this aspect as a first factor in
our selection process, we do not proceed with hiring for Director of Delivery before making sure that the
candidate passes the language ability tests first.
The next level of screening we perform at SupportFinity is the
communication quality, in this stage we make sure that the Director of Delivery
can deliver high quality of communication; especially on the technical aspects of the job.
We conduct our assessments to cover multiple aspects of communication
quality, such as:
The ability of self-explanation ( writing – speaking )
The ability of describing problems structurally and technically ( writing & speaking)
The ability of explaining ideas, situations and problems ( reading, writing & speaking)
This part mainly measures the logical,
numerical and analytical aptitude of each candidate,
top ones are the only ones we select for next stages.
Agreeability & Creativity
We have a set of interview tests that measure the agreeability levels of each candidate for
Director of Delivery, we do so as we believe that likability of any person starts from the ability
to achieve high levels of agreeability without compromising critical thinking.
We also measure the creativity side of the Director of Delivery you look for, where we see when and how each
candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.
Some people can do well when working on their own, some others cannot!
Knowing this matters a lot when hiring a Director of Delivery with regard to the team size needed.
Remote work needs a special level of team work skills, so we make sure that your Director of Delivery can adapt and work well with your team
and be quickly part of it if needed.
We care about hiring someone who can deliver, create and perform the way you expect
with passion and enthusiasm.
We assess our people’s technical abilities on the merits of achievements more
than anything else.
Hiring the right Director of Delivery is an uneasy decision, we consider
measing the actual technical skills of each candidate.
Having a great resume
is just the start for us, we select candidates know what they say
We conduct advanced technical tests to make sure we cover the needed knowledge your
Director of Delivery needs to have to excel for your business.
We weigh academic qualifications as well, we also request
our full time employees to submit their education evidence as a major hiring rule to follow.
We believe having the right academic qualifications can make a great difference, especially in
advanced science based areas like electronic design, engineering planning...etc.
One important metric for us is the ability of your Director of Delivery to learn new skills,
so we make sure that we select people who are only dynamic and willing to learn new ones.
Get in touch
Our team will be always happy to speak with you.
Frequently asked questions
How can I cancel my subscription anytime?
Go to payments -> Subscriptions then click on “●●●” then choose “cancel subscription”.
Do you refund me the remaining amount when I cancel my subscription?
Yes, absolutely. we refund you the value of unused posts if you decide to cancel your subscription.
I have different hiring needs, can you help?
We are happy to work on tailoring custom solutions for you, please schedule a call with us from here.
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