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Social Media Manager

Also known as Social Media Marketing Manager , Social Marketing Tools Expert , Social Media Expert

Hire Social Media Manager at SupportFinity
how to select the right Social Media Manager

Selecting the Right Social Media Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Social Media Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Social Media Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Social Media Manager or a team of Social Media Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Social Media Manager Job Description Template

Social Media Manager

AKA: Social Media Marketing Manager or Social Marketing Tools Expert or Social Media Expert


Responsibilities
  • The Social Media Manager works with clients to creates a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers,
  • The Social Media Manager creates timely and engaging content optimized for platform used and intended audience.
  • The Social Media Manager monitors sites for client service opportunities and initiates conversations on behalf of the client.
  • Analyzes and reports social media actions on a monthly basis for successes and new opportunities.
  • The Social Media Manager creates engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, ETC,.)
  • Stays current with social media trends and tools by attending networking and educational events, reading blogs, and listening to podcasts.
  • The Social Media Manager continues to refine and defines the social marketing process.
  • Oversees Social Media campaigns which include, research, campaign & content creation, execution, monitoring and reporting.

Qualifications
  • Excellent copywriting skills, Ability to multitask and successfully operate in a fast paced, team environment.
  • Ability to deliver creative content (text, image and video)
  • Solid knowledge of SEO, keyword research and Google Analytics.
  • Knowledge of online marketing channels.
  • Familiarity with web design.
  • Analytical and multitasking skills.
  • Must be able to effectively deal with people at all levels inside and outside of the Company;
  • Creative ability & writing proficiency, .

How It Works?

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Social Media Manager.

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Social Marketing Tools
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Social Media Manager or team of Social Media Managers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Social Media Manager before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Social Media Manager can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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