Hire First-Class
Technical Writer

Also known as Technical Content Creator

Hire Technical Writer at SupportFinity
how to select the right Technical Writer

Selecting the Right Technical Writers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Technical Writer, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Technical Writer.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Technical Writer or a team of Technical Writers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Technical Writer Job Description Template

Technical Writer

AKA: Technical Content Creator


Responsibilities
  • The Technical Writer provides technical documentation for systems as requested.
  • Meets with stakeholders to gather knowledge about systems and surrounding processes.
  • Diagrams current systems at various levels of detail and abstraction.
  • The Technical Writer revises existing documentation to reflect changes and upgrades.
  • The Technical Writer cross reference information among all documented systems.
  • The Technical Writer assures consistency of processes/procedures in latest documentation.
  • Maintains a comprehensive library of technical terminology and documentation
  • Analyzes documents to maintain continuity of style of content, Manages updates and revisions to technical literature.

Qualifications
  • Knowledge of how to edit and maintain documentation and documentation website.
  • Proven experience working in a technical writing position.
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Strong understanding of document formatting and presentation techniques.
  • Knowledge of how to edit and maintain documentation and documentation website.
  • Able to write in explanatory and procedural styles for multiple audiences.
  • Ability to deliver high-quality documentation paying attention to detail.
  • Effective written and verbal communication skills, Strong working knowledge of Microsoft Office. .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Technical Writer.

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Language aptitute metric at SupportFinity
Language Aptitude

Communication Quality metric at SupportFinity
Communication Quality

Personality tests at SupportFinity
Personality Tests

This part mainly measures the logical, numerical and analytical aptitude of each candidate, top ones are the only ones we select for next stages.

We have a set of interview tests that measure the agreeability levels of each candidate for Technical Writer, we do so as we believe that likability of any person starts from the ability to achieve high levels of agreeability without compromising critical thinking.

We also measure the creativity side of the Technical Writer you look for, where we see when and how each candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.

Some people can do well when working on their own, some others cannot!

Knowing this matters a lot when hiring a Technical Writer with regard to the team size needed. Remote work needs a special level of team work skills, so we make sure that your Technical Writer can adapt and work well with your team and be quickly part of it if needed.

We care about hiring someone who can deliver, create and perform the way you expect with passion and enthusiasm.

Personality tests at SupportFinity
Technical Excellence

We assess our people’s technical abilities on the merits of achievements more than anything else.

Hiring the right Technical Writer is an uneasy decision, we consider measing the actual technical skills of each candidate.

Having a great resume is just the start for us, we select candidates know what they say they know!

We conduct advanced technical tests to make sure we cover the needed knowledge your Technical Writer needs to have to excel for your business.

We weigh academic qualifications as well, we also request our full time employees to submit their education evidence as a major hiring rule to follow. We believe having the right academic qualifications can make a great difference, especially in advanced science based areas like electronic design, engineering planning...etc.

One important metric for us is the ability of your Technical Writer to learn new skills, so we make sure that we select people who are only dynamic and willing to learn new ones.

Samy, Customer Support Assistant from SupportFinity

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