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UX Architect

Also known as UX Designer

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how to select the right UX Architect

Selecting the Right UX Architects

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a UX Architect, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a UX Architect.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one UX Architect or a team of UX Architects. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

UX Architect Job Description Template

UX Architect

AKA: UX Designer

The UX Architect is working alongside the sales team, design team and development team, the UX Architect is responsible for optimizing the usability of a website or mobile application to allow the various user roles to accomplish their objectives in a manner that results in the best possible user experience.


Responsibilities
  • The UX Architect defines and creates the user experience and information architecture for the products, platforms, services and experiences.
  • Defines, designs and maintains functionality, navigation, and interaction models through use cases, user maps and flows, and functional requirements documentation for Product Design.
  • The UX Architect possesses an understanding of client centered needs, tasks and goals by translating them into smart and innovative solutions for the Product Design & Development teams.
  • The UX Architect works closely with Product, Business, Marketing, Brand, and Design teams to translate business requirements into meaningful product experiences.
  • Identifies and connects similar use cases, flows, and experiences across product design teams.
  • Works across Product Design, Business & Marketing teams define global design solutions.
  • The UX Architect participates in immersive user research, concept testing, usability testing, and analytics.
  • Builds relationships to align & influence across Business, Product, Technology and Marketing.

Qualifications
  • Experience in a Development Operations organization leading, administering, building and maintaining an automation environment.
  • Track record of providing application architecture for Web, Responsive Applications and delivery in an agile environment.
  • Experience with automated deployment, continuous integration, and release engineering tools.
  • Knowledge of high availability, disaster recovery, auto-scaling and auto-healing concepts.
  • Knowledge in various branching/merging methodologies and release procedures.
  • Ability to communicate clearly and concisely and a flexible mindset to handle a quickly changing culture.
  • Hands on development & responsibility for overall design and architecture of web applications.
  • Experience in UX/UI design with strong knowledge of responsive design & implementation. .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class UX Architect.

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Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your UX Architect or team of UX Architects will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for UX Architect before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the UX Architect can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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