how to select the right Email & Messaging Services Engineer

Selecting the Right Email & Messaging Services Engineers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Email & Messaging Services Engineer, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Email & Messaging Services Engineer.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Email & Messaging Services Engineer or a team of Email & Messaging Services Engineers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Email & Messaging Services Engineer Job Description Template

Email & Messaging Services Engineer

The Email & Messaging Services Engineerprovides expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards.

  • The Email & Messaging Services Engineerprovides technical support in the areas of e-mail, chat services, e-meetings, mobile messaging, video conferencing (ex: smart boards) messaging management, and configuration support.
  • Maintains an up-to-date understanding of all current messaging technologies, open system standards.
  • The Email & Messaging Services Engineerprovides implementation support and problem analysis for communication facilities.
  • Adheres to all current Incident, Changes, releases and problem management policies and procedures.
  • Identifies regional business requirements and priorities in order to support and deliver programs across all business units.
  • The Email & Messaging Services Engineerprovides internal client communication and project leadership in support of respective platform activities.
  • Executes deployments of technology into respective regions.
  • Identifies and implements continuous improvement best practices.

  • Experience in electronic messaging, implementation, and design within a large-scale LAN/WAN messaging/network environment.
  • Familiar with the Microsoft Exchange product family for Messaging and E-Collaboration such as Microsoft Teams, Skype, Smart Board, Steelcase and Cisco technologies– certificates are a plus.
  • Understand ITIL-based IT operation mode and continue the effort for process excellence, process-oriented.
  • Security experience with policies and practices for Messaging and E-collaboration environments.
  • Application design and operating experience with majority of common messaging.
  • Remote messaging access implementation and support.
  • Good documentation and presentation skills.
  • Ability to manage multiple tasks and assignments and enthusiastically support project goals.

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Email & Messaging Services Engineer.

country flagIndian Email & Messaging Services Engineer woman Email & Messaging Services Engineer stars for rating skilled people at SupportFinity
country flagAmerican Email & Messaging Services Engineer man Email & Messaging Services Engineer stars for rating skilled people at SupportFinity
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Email & Collaboration
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Email & Messaging Services Engineer or team of Email & Messaging Services Engineers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Email & Messaging Services Engineer before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Email & Messaging Services Engineer can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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