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Enterprise Automation Manager

Also known as IT Automation Manager

Outsource Enterprise Automation Manager at SupportFinity
how to select the right Enterprise Automation Manager

Selecting the Right Enterprise Automation Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Enterprise Automation Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Enterprise Automation Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Enterprise Automation Manager or a team of Enterprise Automation Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Enterprise Automation Manager Job Description Template

Enterprise Automation Manager

AKA: IT Automation Manager

The Enterprise Automation Manager sets and enforces data governance models, processes, workflows and change management roles.

  • The Enterprise Automation Manager develops a future Master IT Service Management Framework.
  • The Enterprise Automation Manager serves as lead authority on Data Governance for all enterprise master data elements across all system and process.
  • The Enterprise Automation Manager identifies and assign the appropriate business owner of each data field and specify the frequency at which each data field should be reviewed.
  • Trains business owners on the data definitions for the data fields they own.
  • The Enterprise Automation Manager holds business owners responsible and accountable for reviewing the master data within the specified frequency to ensure it is correct.
  • Reviews the use of current global standard automated workflows to regulate the change, creation, extension and extinction process so that only approved and accurate data is uploaded, approved and maintained by the appropriate business owners.
  • The Enterprise Automation Manager develops and implements a periodic review of all master data, vendor data and client data.
  • Provides work direction and guidance to direct reports and divisional resources to assure completion of assigned tasks and other duties.

  • Experience in master data management with a large ERP required.
  • Effectively working with and implementing master data systems, processes and procedures across functions.
  • Experience successfully communicating complex technical concepts, processes and procedures to all levels of audiences from senior management to end-users.
  • Ability to work in and/or lead a team.
  • Ability to clearly and accurately define problems by collecting data and facts and the ability to develop solutions to those problems.
  • Excellent organizational, analytical, ability to multitask and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Client-focused, enthusiastic, positive and service-oriented.

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Enterprise Automation Manager.

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IT Automation
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Enterprise Automation Manager or team of Enterprise Automation Managers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Enterprise Automation Manager before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Enterprise Automation Manager can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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