Outsource First-Class
ITIL Consultant

Also known as IT Infrastructure Consultant

Outsource ITIL Consultant at SupportFinity
how to select the right ITIL Consultant

Selecting the Right ITIL Consultants

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a ITIL Consultant, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a ITIL Consultant.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one ITIL Consultant or a team of ITIL Consultants. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

ITIL Consultant Job Description Template

ITIL Consultant

AKA: IT Infrastructure Consultant


Responsibilities
  • Qualifying transmission media, load balancers, repeaters, switches, routers and communications protocol devices.
  • Access security and data transfer controls (ensuring data integrity when transferring data from one system to another via the internet.
  • Testing data integrity and controls for the security of access to data, applications and servers within the infrastructure framework.
  • The ITIL Consultant makes back-up systems, disaster recovery, data management, job schedulers and other data management tools,
  • The ITIL Consultant virtualized environments including computing solutions system to segregate application access and use.
  • User access and domain access controls and testing.
  • Data Center physical access, power consumption, cooling and other physical aspects of logistical use and access.
  • Governance and change management ensure systems are in place for monitoring and ongoing management to ensure a state of control .

Qualifications
  • Advanced Microsoft Office skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong analytical skills with high attention to detail and accuracy.
  • Demonstrated leadership skills and strategic ability to execute operational risk management programs.
  • Experience with information technology oversight programs that align to a Technology Business functions.
  • Broad and significant knowledge of technology and the associated challenges.
  • Knowledge of infrastructure in key technology platforms.
  • Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environments .

How It Works?

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3

Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class ITIL Consultant.

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ITIL
Language aptitute metric at SupportFinity
Language Aptitude

Communication Quality metric at SupportFinity
Communication Quality

Personality tests at SupportFinity
Personality Tests

This part mainly measures the logical, numerical and analytical aptitude of each candidate, top ones are the only ones we select for next stages.

We have a set of interview tests that measure the agreeability levels of each candidate for ITIL Consultant, we do so as we believe that likability of any person starts from the ability to achieve high levels of agreeability without compromising critical thinking.

We also measure the creativity side of the ITIL Consultant you look for, where we see when and how each candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.

Some people can do well when working on their own, some others cannot!

Knowing this matters a lot when hiring a ITIL Consultant with regard to the team size needed. Remote work needs a special level of team work skills, so we make sure that your ITIL Consultant can adapt and work well with your team and be quickly part of it if needed.

We care about hiring someone who can deliver, create and perform the way you expect with passion and enthusiasm.

Personality tests at SupportFinity
Technical Excellence

We assess our people’s technical abilities on the merits of achievements more than anything else.

Hiring the right ITIL Consultant is an uneasy decision, we consider measing the actual technical skills of each candidate.

Having a great resume is just the start for us, we select candidates know what they say they know!

We conduct advanced technical tests to make sure we cover the needed knowledge your ITIL Consultant needs to have to excel for your business.

We weigh academic qualifications as well, we also request our full time employees to submit their education evidence as a major hiring rule to follow. We believe having the right academic qualifications can make a great difference, especially in advanced science based areas like electronic design, engineering planning...etc.

One important metric for us is the ability of your ITIL Consultant to learn new skills, so we make sure that we select people who are only dynamic and willing to learn new ones.

Samy, Customer Support Assistant from SupportFinity

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