Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a ITIL Consultant, not all companies have the right processes that can warrant best hires.
At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a ITIL Consultant.
As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one ITIL Consultant or a team of ITIL Consultants. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.
ITIL Consultant Job Description Template
AKA: IT Infrastructure Consultant
The ITIL Consultant is an independent computer professional who assists companies in building, installing, and maintaining their computer systems. ITIL Consultant may work on their own or be employed by consulting firms.
Qualifying transmission media, load balancers, repeaters, switches, routers and communications protocol devices.
Access security and data transfer controls (ensuring data integrity when transferring data from one system to another via the internet.
Testing data integrity and controls for the security of access to data, applications and servers within the infrastructure framework.
The ITIL Consultant makes back-up systems, disaster recovery, data management, job schedulers and other data management tools,
The ITIL Consultant virtualized environments including computing solutions system to segregate application access and use.
User access and domain access controls and testing.
Data Center physical access, power consumption, cooling and other physical aspects of logistical use and access.
Governance and change management ensure systems are in place for monitoring and ongoing management to ensure a state of control .
Advanced Microsoft Office skills.
Excellent verbal, written, and interpersonal communication skills.
Strong analytical skills with high attention to detail and accuracy.
Demonstrated leadership skills and strategic ability to execute operational risk management programs.
Experience with information technology oversight programs that align to a Technology Business functions.
Broad and significant knowledge of technology and the associated challenges.
Knowledge of infrastructure in key technology platforms.
Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environments .
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These are sets of the must have skills that we care about and put as top requirements needed for hiring first class ITIL Consultant.
We receive requests of hiring from candidates among more than 100 countries.
As we bring skills from each and every place in the world, we make sure we have the
right match of language proficiency with our clients' requirements.
Your ITIL Consultant or team of ITIL Consultants will have the needed level of language knowledge you expect,
each candidate passes through our language tests that warrant at least a good
command of reading, writing and speaking of the languages our clients ask for.
We know that communication starts from speaking common languages, thus we put this aspect as a first factor in
our selection process, we do not proceed with hiring for ITIL Consultant before making sure that the
candidate passes the language ability tests first.
The next level of screening we perform at SupportFinity is the
communication quality, in this stage we make sure that the ITIL Consultant
can deliver high quality of communication; especially on the technical aspects of the job.
We conduct our assessments to cover multiple aspects of communication
quality, such as:
The ability of self-explanation ( writing – speaking )
The ability of describing problems structurally and technically ( writing & speaking)
The ability of explaining ideas, situations and problems ( reading, writing & speaking)
This part mainly measures the logical,
numerical and analytical aptitude of each candidate,
top ones are the only ones we select for next stages.
Agreeability & Creativity
We have a set of interview tests that measure the agreeability levels of each candidate for
ITIL Consultant, we do so as we believe that likability of any person starts from the ability
to achieve high levels of agreeability without compromising critical thinking.
We also measure the creativity side of the ITIL Consultant you look for, where we see when and how each
candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.
Some people can do well when working on their own, some others cannot!
Knowing this matters a lot when hiring a ITIL Consultant with regard to the team size needed.
Remote work needs a special level of team work skills, so we make sure that your ITIL Consultant can adapt and work well with your team
and be quickly part of it if needed.
We care about hiring someone who can deliver, create and perform the way you expect
with passion and enthusiasm.
We assess our people’s technical abilities on the merits of achievements more
than anything else.
Hiring the right ITIL Consultant is an uneasy decision, we consider
measing the actual technical skills of each candidate.
Having a great resume
is just the start for us, we select candidates know what they say
We conduct advanced technical tests to make sure we cover the needed knowledge your
ITIL Consultant needs to have to excel for your business.
We weigh academic qualifications as well, we also request
our full time employees to submit their education evidence as a major hiring rule to follow.
We believe having the right academic qualifications can make a great difference, especially in
advanced science based areas like electronic design, engineering planning...etc.
One important metric for us is the ability of your ITIL Consultant to learn new skills,
so we make sure that we select people who are only dynamic and willing to learn new ones.
Get in touch
Let us help you with any hiring needs you have.
Frequently asked questions
How to get a free trial?
You can post one job totally for free for 14 days, before the trial ends you can simply cancel it from your subscriptions page.
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How do you do vetting?
Our expert recruiters will screen each applicant’s profile and recommend the best profiles for you, recommended applicants will be under “Recommended” list in your dashboard.
Can I have access to candidates' profiles after job expiration?
Yes, absolutely. You will have access to any job and the applicants profiles even when the job is expired.