how to select the right Technology Trainer

Selecting the Right Technology Trainers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Technology Trainer, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Technology Trainer.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Technology Trainer or a team of Technology Trainers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Technology Trainer Job Description Template

Technology Trainer

The Instructor/Trainer duties includes planning lessons, monitoring and assessing student progress on an ongoing basis, participating in the intake process as requested, creating Individual Learning Plans with students, and collecting, recording and reporting all necessary information related to students in a timely manner.

  • The Instructor/Trainer prepares all needed materials and resources before the start of every training.
  • Effectively delivers assigned training sessions per the training standards.
  • Performs all other administrative tasks during every training as required and agreed with the Training Center Manager.
  • Submits all post-training reports as agreed with the Training Center Manager.
  • Contributes to improve succeeding trainings through valuable inputs and participation during post-training debrief sessions.
  • Effectively manages address and report concerns and issues raised by trainees for the entire duration of training.
  • The Instructor/Trainer actively participates on all planning sessions and positively contribute to improve training and administrative processes. .

  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
  • Extensive work experience, possibly in multiple functions.
  • Experience in conducting organizational training and/or seminar/workshop topics.
  • Demonstrate effective interpersonal, influence, collaboration and listening skills and drives for results individually and team setting.
  • Strategic in developing and creating modules, process documents, and training materials.
  • Analytic and Result oriented, Excellent organizational and planning skills
  • Must have work experience as a Trainer in any functions.
  • Ability to work independently. .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Technology Trainer.

country flagIndian Technology Trainer woman Technology Trainer stars for rating skilled people at SupportFinity
country flagAmerican Technology Trainer man Technology Trainer stars for rating skilled people at SupportFinity
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Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Technology Trainer or team of Technology Trainers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Technology Trainer before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Technology Trainer can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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