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Description

Job Title: Accounts Receivable (A/R) Manager

Department: Finance

Reports To: Controller

Location: Philadelphia, PA (Hybrid)

Status: Non-Exempt / Full-Time

About Arbill

Arbill Industries is a leading provider of safety products, training, and safety program management solutions headquartered in Philadelphia, PA. With over 80 years of experience, Arbill helps organizations protect their most valuable asset—their people—by delivering innovative safety solutions that prevent workplace injuries and enhance compliance.

Position Summary

The Accounts Receivable (A/R) Manager is responsible for managing the company’s receivables process to ensure timely and accurate collection of customer payments. This role involves processing invoices, reconciling accounts, investigating discrepancies, and maintaining positive relationships with internal and external stakeholders to support healthy cash flow and customer satisfaction.

Key Responsibilities

Accounts Receivable Management

• Generate, verify, and process customer invoices accurately and timely.
• Post payments, credits, and adjustments to customer accounts.
• Monitor aging reports and follow up with customers on outstanding balances.
• Apply appropriate collection strategies to minimize delinquencies and bad debt.
  
  

Customer Account Maintenance

• Research and resolve billing discrepancies and short payments.
• Communicate professionally with customers regarding account status, payment terms, and invoice inquiries.
• Coordinate with Sales, Customer Service, and Operations teams to ensure account accuracy and resolve disputes.
  
  

Reporting & Reconciliation

• Prepare and analyze A/R aging reports for management review.
• Reconcile A/R subledger to the general ledger monthly.
• Support month-end and year-end closing processes by providing required schedules and documentation.
• Assist with audit requests related to accounts receivable.
  
  

Process Improvement

• Identify opportunities to streamline billing, collections, and reconciliation processes.
• Contribute to the development and implementation of credit and collection policies.
• Participate in cross-functional initiatives to enhance customer payment experience.
  
  

Requirements

Arbill Core Values

• Relentless Can Do
  
  

We firmly believe there's no ceiling to what we can accomplish. What we collectively dream up we can achieve. We're bold thinkers, courageous, wildly ambitious and we approach every situation with optimism and creativity. We have a whatever it takes mentality, and the perseverance to carry it out. This limitless mindset is the cornerstone for all that we do and we are steadfast when it comes to achieving whatever we set our minds to.

Behaviors: Leaning into problems seeking solutions, imagining what is possible, vs what isn't possible; Optimism, Creative, Ambitious

• Cultivating Meaningful Relationships
  
  

We take pride in the relationships we've built over the decades - in business, with employees and interpersonally. We listen, really take the time to understand their needs, wants and opinions - and we're wholeheartedly committed to treating everyone with the utmost care and respect that they deserve. We know that mutual respect builds strong meaningful partnerships - so putting our dedicated efforts into building, nurturing and growing these precious and authentic relationships around respect is the key to everyone's success.

Behaviors: Humility, Open, Honest, Authentic, Truthful, Communicative.

• Drive to Continuously Innovate
  
  

We're unapologetically committed to the endless pursuit of knowledge, growth and innovation not only in business but for ourselves. We take risks, encourage curiosity, learn from our mistakes, pioneer new ideas, and forge new paths. By continuously innovating, we’re able to consistently deliver ground-breaking, revolutionary solutions that add value to every situation - within our company, our industry and in people's daily lives. We never settle. We strive for excellence.

Behaviors: Healthy paranoia, accountable for our mistakes, desire to be better, humble

Education & Experience

• Bachelor’s degree in accounting, finance, or related field required or equivalent education and experience
• 3–5 years of experience managing accounts receivable, billing, or credit/collections, ideally in a manufacturing or distribution environment.
• Proficiency in ERP systems (experience with Microsoft Dynamics 365 preferred).
• Intermediate to advanced Excel skills.
  
  

Skills & Competencies

• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Demonstrated ability to prioritize, meet deadlines, and manage multiple accounts.
• Analytical thinker with a proactive approach to problem-solving.
• Commitment to confidentiality and ethical financial practices.
  
  

Work Environment & Schedule

• Hybrid work schedule.
• Standard business hours, with flexibility for month-end close or urgent customer issues.
• Collaborative, team-oriented environment focused on operational excellence and continuous improvement.
  
  

Compensation & Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, 401(k), paid time off, and employee discounts on safety products.