Benefits:
Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters.
Customer Service Duties & Responsibilities Include
- 401(k) matching
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters.
Customer Service Duties & Responsibilities Include
- Greet and interact with all customers providing everyone with an excellent experience in our stores.
- Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
- Prepare batch brew and pour over coffee according to our standards of quality.
- Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to customers.
- Taste coffee each shift worked to improve product knowledge.
- Properly handle and maintain all coffee brewing equipment.
- Follow cash register policies and procedures including handling cash.
- Communicate with team members and management to solve problems and improve service.
- Log on to http://brcr.careerplug.com and click the "show me all jobs" link.
- Click on your desired role/location that you are interested in working at. If you are open to working at multiple cafe locations, please note to the hiring manager any of our other 6 locations you are willing to work at.
- Follow the instructions to upload your resume and complete your user profile in our hiring database.
- You will be contacted back shortly with a quick assessment to be filled out, then an interview will be set up as the final step before onboarding and training.
- You can also find a link to our hiring database at www.birdrockcoffee.com under the "About" tab and following the "Join our team" link.