Skills:
Team Leadership, Operations Management, P&L Management, Sales Strategy, Client Consultation, Sales,
Dear Candidates,
We are seeking a visionary experienced Centre Head for our VLCC Clinic. To provide a wide range of exceptional beauty services to clients, enhancing their appearance and well-being while adhering to VLCCs standards and creating superior customer satisfaction.
Position: Centre Head - Clinics (Females Only)
Locations: Multi Locations in West India
Department: Operations - Clinics
Reporting To: Regional Business Head
Experience: 6-10 years (at least 3 years in a leadership role)
Compensation: Best in Industry
Role Overview
The Clinic Centre Head is accountable for the overall performance of the clinic - owning revenue, customer experience, and operational excellence. This role involves leading cross-functional teams (slimming, beauty, dermatology, and support staff), driving sales, ensuring compliance, and delivering a superior client experience aligned with brand standards.
Key Responsibilities
Drive sales through consultations, upselling, cross-selling, and service bundling.
Track daily/weekly MIS and ensure KPIs are met.
Maintain hygiene, safety, and quality standards.
Oversee inventory, billing, and cash management processes.
Conduct regular reviews and performance appraisals.
Build a culture of accountability, service, and sales focus.
Resolve escalations and ensure high NPS & client retention.
Implement loyalty and referral programs.
Ensure proper documentation for audits and reviews.
Provide regular performance updates to regional leadership.
Partner with marketing & BTL teams for city-specific activations.
Candidate Profile
Graduate / MBA preferred.
6-10 years of experience in healthcare, wellness, hospitality, or retail services.
Proven track record of delivering revenue & leading teams.
Strong leadership, communication, and problem-solving skills.
Customer-first mind-set with high ownership.
Open to working in a fast-paced, target-driven environment.
HR Contact Person
Interested candidate can share their CV on the below mentioned email ID- shweta.upadhyay@vlccgroup.com / prajakta.sapre@vlccgroup.com / joshi.pragnesh@vlccgroup.com
Team Leadership, Operations Management, P&L Management, Sales Strategy, Client Consultation, Sales,
Dear Candidates,
We are seeking a visionary experienced Centre Head for our VLCC Clinic. To provide a wide range of exceptional beauty services to clients, enhancing their appearance and well-being while adhering to VLCCs standards and creating superior customer satisfaction.
Position: Centre Head - Clinics (Females Only)
Locations: Multi Locations in West India
Department: Operations - Clinics
Reporting To: Regional Business Head
Experience: 6-10 years (at least 3 years in a leadership role)
Compensation: Best in Industry
Role Overview
The Clinic Centre Head is accountable for the overall performance of the clinic - owning revenue, customer experience, and operational excellence. This role involves leading cross-functional teams (slimming, beauty, dermatology, and support staff), driving sales, ensuring compliance, and delivering a superior client experience aligned with brand standards.
Key Responsibilities
- Business & Sales Growth
Drive sales through consultations, upselling, cross-selling, and service bundling.
Track daily/weekly MIS and ensure KPIs are met.
- Operations & Service Excellence
Maintain hygiene, safety, and quality standards.
Oversee inventory, billing, and cash management processes.
- Team Leadership
Conduct regular reviews and performance appraisals.
Build a culture of accountability, service, and sales focus.
- Customer Experience
Resolve escalations and ensure high NPS & client retention.
Implement loyalty and referral programs.
- Compliance & Reporting
Ensure proper documentation for audits and reviews.
Provide regular performance updates to regional leadership.
- Business Development
Partner with marketing & BTL teams for city-specific activations.
Candidate Profile
Graduate / MBA preferred.
6-10 years of experience in healthcare, wellness, hospitality, or retail services.
Proven track record of delivering revenue & leading teams.
Strong leadership, communication, and problem-solving skills.
Customer-first mind-set with high ownership.
Open to working in a fast-paced, target-driven environment.
HR Contact Person
Interested candidate can share their CV on the below mentioned email ID- shweta.upadhyay@vlccgroup.com / prajakta.sapre@vlccgroup.com / joshi.pragnesh@vlccgroup.com