We are seeking a highly motivated individual to join our team as a Fraud Investigation Analyst. The role plays a critical part in protecting ValU’s platform from fraudulent activity by monitoring and investigating suspicious accounts and transactions, analyzing data, and collaborating with internal and external stakeholders to identify and mitigate financial risks/losses.
Responsibilities:
Investigate suspicious accounts and transactions, including identity theft, account takeover, loan fraud, and synthetic identity fraud.
Conduct daily Monitoring and analysis for transactions performed by ValU’s customers/merchants.
Analyze data and transaction patterns to identify potential red flags and trends.
Conduct interactions with the customers/merchants to gather information and do the needed verifications.
Prepare detailed investigative reports and present findings to management and law enforcement.
Maintain accurate case files and documentation.
Stay up to date on the latest fraud trends and methodologies.
Collaborate with internal teams and external to investigate and prosecute fraud cases.
Develop and implement fraud prevention strategies and procedures.
Train and educate employees on fraud awareness and prevention.