About The Role
The Fares platform calculates and records all the money flow in a marketplace. Over $150B+ estimated, computed in fares for riders, drivers, couriers, eaters, government and tax agencies, and toll authorities.
The Fares platform calculates and records all the money flow in a marketplace. Over $150B+ estimated, computed in fares for riders, drivers, couriers, eaters, government and tax agencies, and toll authorities.
- The fares platform is the source of truth system that calculates and records the money flow between entities in a marketplace.
- It calculates in real-time the amount a rider is charged, what's paid to the driver, Uber's share, and payments to authorities like taxes, tolls, and airports.
- There is no room for error in this system. A 0.1% error is a million-dollar error.
- Fallbacks - determining what should happen when a mobility trip deviates from the original predicted route and ETA.
- Relative pricing - determine how we should manage our portfolio of products to avoid price interactions while at the same time optimizing for efficiency in a market (e.g., should Uber Black be cheaper than UberX when Uber X supply is constrained)
- Smart Rounding - determining a budget-neutral method for rounding fares to take advantage of left digit bias
- Own the vision, roadmap, and execution to deliver trustworthy fares for both mobility and delivery for all of Uber's customers.
- Innovate and develop unique customer experiences and levers for pricing that ensure customer trust and encourage long-term loyalty.
- Enhance and scale the Fares engine that powers Uber pricing to support Uber's exponential growth.
- Develop a product strategy that aligns with Uber's broader mission and strategy, drawing from deep customer insights, data, and research.
- Lead cross-functional and full-stack teams of engineers, data scientists, and designers to deliver your product vision.
- Establish global go-to-market plans by collaborating with Uber internal partners, including marketing and operations teams.
- Understand the requirements and needs of Uber's various markets to ensure the successful global deployment of product experiences.
- Clearly communicate product plans, benefits, and results, as appropriate, to a spectrum of audiences, from internal partners to all Uber employees to riders.
- Minimum 6 years of product management experience.
- Led productive teams, developed product roadmaps, and worked with data science, engineering, and other cross-functional partners to take products from concept to reality.
- Experience with managing and growing a team of Product Managers.
- Experience using data to build an insightful story and make decisions with little guidance.
- Willingness to get into the details and really understand how the platform works. Become an SME in Fares.
- Interpersonal communication skills to manage a wide range of partners and deliver a compelling product vision, strategy to leadership teams.
- Effective communicator at all levels of the organizations including C-level execs.
- Experience with large-scale orchestration and configuration systems.
- Ability to run queries, analyze data to fix or define problems.