This position is an on-site position in Bossier City, Louisiana.

• Bachelor’s degree and/or working experience in Manufacturing, Architecture, Construction, or related field

Position Summary

At Gordon, Inc., we take pride in continuous evolution. The driving force behind our business growth is a skilled and dedicated Project Management Team. The Project Coordinator position requires production experience and strong skills in work-plan development and progress tracking. This role will also prepare and present updates regularly to relevant management channels, ensuring that all our goals are achieved.

Objectives

• Liaise with managers and customers to define project requirements, scopes and objectives that align with organizational goals
• Coordinate internal and external resources, ensuring that projects remain within scope, schedule, and budget
• Analyze project progress and, when necessary, adapt scope or timeline to achieve optimal results
• Help build the skill sets of team members and share learnings with other employees
• Achieve organizational goals while adhering to standards and best practices

Responsibilities

• Ensure that all aspects of a project are organized and in conformance with the timeline and deliverable requirements
• Maintain project performance database that tracks overall progress and achievement of milestones
• Work with resources effectively to boost project efficiency and maximize deliverables output
• Report project risks and outcomes to appropriate management channels, and escalate issues according to the project work plan
• Deepen partnerships with all stakeholders
• Maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks
• Monitor resources to ensure project efficiency and maximize deliverables
• Anticipates and timely communicates deviations from a project plan or schedule and keeps all participants and stakeholders informed
• Analyzes, identifies, logs, and manages potential and known actual risk issues, and recommends corrective action(s) to be taken
• Forecasts how more serious project setbacks and issues of risks might impact project scope, schedule, quality, and cost
• Manage customer relationships, working collaboratively with both internal and external stakeholders while navigating complex design challenges, developing creative technical solutions to meet project goals
• Communicate effectively with internal and external project stakeholders throughout the project lifecycle to deliver successful projects and promote repeat business
• Aid with direct client communication including management of schedules and key milestones/deliverables
• Analysis of complex project criteria (design intent, budget, schedule, resource availability, etc.) and creation of effective, actionable plans to align these various criteria in real-time with achievable positive results
• Recommend and present innovative solutions and drive internal developments and improvements
• Utilize architectural and manufacturing expertise to guide design development and oversight in collaboration with production of shop drawings and supporting documentation
• Collaborate with production team to ensure projects are manufactured on time and to exacting standards
• Measuring and monitoring project performance using appropriate tools and techniques
• Proactively working to deliver projects on-time, within budget, within scope and within spec
• Expedite, review, and provide “Quality Control” on shop drawings and submittals
• Prepare, submit, obtain approval, verify and track billings until payment is received.
• Prepare change order proposals and coordinate with Estimating Team when required for Senior Project Manager’s submittal
• Monitor and update cost projections for all projects managed
• Ensures that all procedures are followed with precision, and that “short cuts” that are intended to save minutes do not result in creating non-value added work downstream, lends itself to possible confusion, or result in an ambiguous specification and expectation for whatever process is required to satisfy the needs of the customer
• Other functional requirements include:
• Return Authorization procedure
• Credits procedure
• Internal Debit Procedure
• Sales Order Cancellation Procedure
• Generates Absorb Freight documentation
• Coordination with Purchasing on Custom color matches
• Order Expediting with the Planning & Scheduling Teams
• Seeks Technical solutions to Customer problems in concert with Engineering
• Systematic Follow-up with the Customer for Approvals
• Submittal Drawings
• Advance Purchase of Raw Materials
• Calculates take-offs for customers
• Reviews Purchase Order scope vs. Estimate scope
• Maintenance of information and procedures on Gordon Intranet
• Promote Gordon, Inc. and maintain strong relationships with sub-contractors, general contractors, owners, and architects

Education / Experience Qualifications

• 0 – 5 years of experience Project Management
• 0 – 3 years of experience in Manufacturing
• Bachelor’s degree and/or working experience in Manufacturing, Architecture, Construction or related field
• Comprehensive understanding of Gordon, Inc. product systems, demonstrating expertise with customers on product applications and customizations.

Knowledge, Skills and Abilities

• Proficient in MS Office Suite
• Strong prioritization and organizational skills; detail-oriented
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills
• Demonstrates commitment to deliver outstanding service, both with internal and external stakeholders
• Takes ownership to personally resolve customer problems (or find someone who can)
• Listens well, asks clarifying questions, and checks for agreement with customers
• Committed to following up with customers in all instances in a timely manner
• Strong sense of accountability - ensures that you will do what you say that you are going to do
• Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful
• Positive attitude
• Actively identifies risk and escalates as needed
• Intermediate financial acumen – cashflow, cost projections, job cost, billings projections
• Basic knowledge of Gordon, Inc. products, services, processes and projects
• Understands project plans and specifications
• Independently performs most assignments with instruction
• Works autonomously at times
• Receives guidance for unusual or complex problems and supervisor approval for changes in standards
• Engages company culture
• Open to feedback and flexible to change