EJADA is looking for technical writer to join Egypt team.
Responsibilities
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content.
Create software documentation after a thorough collaboration with subject matter experts and technical staff.
Disseminate technical information in easy-to-understand language for a non-technical audience.
Write user-friendly content that meets the needs of target audience, turning insights into language for user success.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Write and edit technical documents such as project deliverables, reports, brochures, articles, proposals, etc.
Write and edit procedural documentation such as user guides, manuals, etc.
Write easy-to-understand user interface text, online help and developer guides.
Develop and maintain a detailed repository of reference materials and templates.
Meet with engineers, programmers, and project managers to learn about specific products or processes.
Assess the audience needs for whom the technical and procedural documentation is intended; adjust tone and technical terms used to meet those needs and to ensure understanding.
Plan writing processes and set timelines and deadlines.
Conceptualize visuals based on requirements, create images and layouts, and develop illustrations and logos using design software.
Create and edit diagrams, charts, screenshots, and other visual aids to assist readers in understanding a product or process.
Convert complex documentation to easy language for multiple audiences.
Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.
Prepare a broad range of marketing collateral.
Contribute in and manage marketing campaigns.
Develop corporate identity, advertisements, and multimedia.
Help other writers in creating documentation.
Perform other related duties as assigned.
Secondary Tasks and Responsibilities
Create tutorials to help end-users use a variety of applications.
Evaluate and analyze existing and potential content, focusing on reuse and single-sourcing opportunities, and develop innovative methods for improvement.
Create and maintain the information architecture.
Check all technical material for consistency and accuracy.
Create and manage Change Control documentation and batch-related deviations.
Determine the type of publication that will best serve the project requirements.
Research product samples to fully understand product.
Gather feedback from colleagues and customers to improve technical documents.
Write documentation for internal teams such as developers and programmers.
Qualifications
Bachelor’s degree in English, Technical Writing, Graphic Design, Fine Arts, or related field required.
Two years or more of related experience required.
Excellent verbal and written communication skills.
Excellent writing and grammatical skills in English and Arabic.
Ability to deliver high quality documentation paying attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Ability to present complex data in clear, concise text.
Ability to edit and proofread work of colleagues.
Ability to take existing and potential content and improve it.
Have technical accuracy in writing user documentation.
Knowledge of design techniques, tools, and principles.
Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
Use the appropriate colors and layouts for each graphic.
Communicate complex ideas in a concise manner.
Proficient with Microsoft Office Suite and Google Docs Editors.
Proficient with Adobe Creative Suite applications such as Photoshop, Illustrator, After Effects, InDesign, Dreamweaver, etc.
Nice to have qualifications
Certification in Technical Writing.
Certification in Graphic Design or UI/UX.
Basic familiarity with the SDLC and software development.
Typography knowledge.
Multimedia content development.
Media production, communication, and dissemination techniques
Full-time Position
Cairo Governorate - Egypt / Onsite
Onsite
Specialist (2-5 yrs)
English - Arabic
ASAP
Any Time Zone
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About the company
EJADA systems Ltd
IT & software
EJADA is a leading IT services provider in the Middle East and North Africa (MENA) region, enabling enterprises and public-sector organizations to maintain and increase their competitive edge through innovative IT solutions.