Hire First-Class
Account Manager
Also known as Account Sales Executive (ASE) , Business Development Manager (BDM) , Account Sales Manager , Sales Manager , Business Relationship Manager
Selecting the Right Account Managers
Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Account Manager, not all companies have the right processes that can warrant best hires.
At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Account Manager.
As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Account Manager or a team of Account Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.
Account Manager Job Description Template
Account Manager
AKA: Account Sales Executive (ASE) or Business Development Manager (BDM) or Account Sales Manager or Sales Manager or Business Relationship Manager
The Account manager is the enabler for the company sales goals. Account Managers are assigned specific client accounts. The purpose of being assigned particular clients is to create long term relationships with the portfolio of assigned clients.
- The Account Manager is the primary point of contact and builds long-term relationships with clients.
- Develops a trusted advisor relationship with key accounts, client stakeholders and executive sponsors
- Ensures the timely and successful delivery of our solutions according to client needs and objectives
- Communicates clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Account Manager forecasts and tracks key account metrics
- Updates job knowledge by participating in educational opportunity.
- Enhances department and organization’s reputation by accepting ownership for accomplishing new and different requests.
- Account managers are responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Specific education or experience may be preferred.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge. 9
We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Account Manager before making sure that the candidate passes the language ability tests first.
The ability of self-explanation ( writing – speaking )
The ability of describing problems structurally and technically ( writing & speaking)
The ability of explaining ideas, situations and problems ( reading, writing & speaking)
This part mainly measures the logical, numerical and analytical aptitude of each candidate, top ones are the only ones we select for next stages.
We have a set of interview tests that measure the agreeability levels of each candidate for
Account Manager, we do so as we believe that likability of any person starts from the ability
to achieve high levels of agreeability without compromising critical thinking.
We also measure the creativity side of the Account Manager you look for, where we see when and how each
candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.
Some people can do well when working on their own, some others cannot!
Knowing this matters a lot when hiring a Account Manager with regard to the team size needed.
Remote work needs a special level of team work skills, so we make sure that your Account Manager can adapt and work well with your team
and be quickly part of it if needed.
We care about hiring someone who can deliver, create and perform the way you expect
with passion and enthusiasm.
We assess our people’s technical abilities on the merits of achievements more
than anything else.
Hiring the right Account Manager is an uneasy decision, we consider
measing the actual technical skills of each candidate.
Having a great resume
is just the start for us, we select candidates know what they say
they know!
We conduct advanced technical tests to make sure we cover the needed knowledge your
Account Manager needs to have to excel for your business.
We weigh academic qualifications as well, we also request our full time employees to submit their education evidence as a major hiring rule to follow. We believe having the right academic qualifications can make a great difference, especially in advanced science based areas like electronic design, engineering planning...etc.
One important metric for us is the ability of your Account Manager to learn new skills, so we make sure that we select people who are only dynamic and willing to learn new ones.
Get in touch
Our team will be always happy to speak with you.
Frequently asked questions
