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Account Manager

Also known as Business Development Manager , Sales Executive , Account Sales Manager , Sales Manager , Business Relationship Manager

Hire Account Manager at SupportFinity
how to select the right Account Manager

Selecting the Right Account Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Account Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Account Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Account Manager or a team of Account Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Account Manager Job Description Template

Account Manager

AKA: Business Development Manager or Sales Executive or Account Sales Manager or Sales Manager or Business Relationship Manager

The Account manager is the enabler for the company sales goals. Account Managers are assigned specific client accounts. The purpose of being assigned particular clients is to create long term relationships with the portfolio of assigned clients.

  • The Account Manager is the primary point of contact and builds long-term relationships with clients.
  • Develops a trusted advisor relationship with key accounts, client stakeholders and executive sponsors
  • Ensures the timely and successful delivery of our solutions according to client needs and objectives
  • Communicates clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Account Manager forecasts and tracks key account metrics
  • Updates job knowledge by participating in educational opportunity.
  • Enhances department and organization’s reputation by accepting ownership for accomplishing new and different requests.
  • Account managers are responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

  • Specific education or experience may be preferred.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem solving skills.
  • Excellent active listening skills.
  • Ability to build rapport and collaborate with others within the company and externally.
  • Understanding of consumer behaviors and industry trends.
  • Extensive, accurate product knowledge. 9

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Account Manager.

country flagIndian Account Manager woman Account Manager stars for rating skilled people at SupportFinity
country flagAmerican Account Manager man Account Manager stars for rating skilled people at SupportFinity
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Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Account Manager or team of Account Managers will have the needed ...see more
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Account Manager can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication ...see more
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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