Hire First-Class
Content Manager

Also known as Content Designer

Hire Content Manager at SupportFinity
how to select the right Content Manager

Selecting the Right Content Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Content Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Content Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Content Manager or a team of Content Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Content Manager Job Description Template

Content Manager

AKA: Content Designer

The Content Manager oversees all content creation activities for the organisation's website. Working closely with the marketing team to devise a web content strategy that aligns with the company's wider goals.Targeting keywords set by the online marketing manager and basing articles around them.

  • Creative concepting that able to synthesize interior designer interests / wants / needs with brand and business objectives.
  • The Content Manager assist in building a image-sourcing platform for the onboarding of new experiences/activities.
  • The Content Manager works with communications, marketing, and other relevant staff, develops roll-out strategies for the release of products.
  • The Content Manager collaborates with Client Acquisition Manager, who will provide high level direction on what is needed for emails for drip campaigns
  • Uses the social media strategy, content development, and execution.
  • The Content Manager leads social media strategy and development of organic monthly content calendars, including writing copy and selecting photos/videos.
  • Utilising blog strategies, article ideas, images, and copy, in partnership with marketing team and external agency partner.
  • The Content Manager produces contents around trending topics..

  • Track record of content marketing success, including copy-writing.
  • Experience working collaboratively with a team. Interior design or related experience a plus.
  • Deep knowledge of social and digital media best practices, trends, and new platforms.
  • Strong relationship management skills - both internal and client facing and executive to product management.
  • Deep writing expertise and editing experience.
  • Experience working with internal and external agencies and designers.
  • Bachelor's Degree in Mass Communications, Journalism, Marketing, Advertising or a related field is highly desired.
  • Experience in storytelling in a variety of formats and an understanding of how to create content that draws an audience .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Content Manager.

country flagIndian Content Manager woman Content Manager stars for rating skilled people at SupportFinity
country flagAmerican Content Manager man Content Manager stars for rating skilled people at SupportFinity
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Content creation and storytelling
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Content Manager or team of Content Managers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Content Manager before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Content Manager can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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