how to select the right IT Coordinator

Selecting the Right IT Coordinators

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a IT Coordinator, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a IT Coordinator.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one IT Coordinator or a team of IT Coordinators. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

IT Coordinator Job Description Template

IT Coordinator

The IT Coordinator serves as the links between external IT support and end-users, as well perform general administrative tasks that help to ensure the smooth functioning of an organization's computer systems.

  • The IT Coordinator coordinates project management activities, resources, equipment and information.
  • Breaks projects into doable actions and set timeframes.
  • Liaise with clients to identify and define requirements, scope and objectives.
  • The IT Coordinator assigns tasks to internal teams and assist with schedule management.
  • The IT Coordinator acts as the point of contact and communicate project status to all participants.
  • The IT Coordinator uses tools to monitor working hours, plans and expenditures.
  • Creates and maintains comprehensive project documentation, plans and reports.
  • The IT Coordinator ensures standards and requirements are met through conducting quality assurance tests. .

  • Critical-Thinking and problem solving Skills: Coordinator will need problem solve and identify areas of improvement.
  • Organizational Skills: Ability to handle various client requests, emails and moving pieces.
  • Flexibility: Coordinator must possess the ability to maintain good productivity and a positive attitude in an ever-changing environment.
  • Attention to detail:Coordinator will be working with detailed information and with frequent interruptions.
  • Proven success in a corporate setting, working with all levels of management.
  • Hands-on experience with project management tools.
  • Familiarity with risk management and quality assurance control.
  • Strong client-facing and teamwork skills.

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class IT Coordinator.

country flagIndian IT Coordinator woman IT Coordinator stars for rating skilled people at SupportFinity
country flagAmerican IT Coordinator man IT Coordinator stars for rating skilled people at SupportFinity
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IT Administration
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your IT Coordinator or team of IT Coordinators will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for IT Coordinator before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the IT Coordinator can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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