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Linux Technical Support Analyst
Selecting the Right Linux Technical Support Analysts
Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Linux Technical Support Analyst, not all companies have the right processes that can warrant best hires.
At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Linux Technical Support Analyst.
As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Linux Technical Support Analyst or a team of Linux Technical Support Analysts. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.
Linux Technical Support Analyst Job Description Template
Linux Technical Support Analyst
The Linux Technical Support Analyst must have strong knowledge of Linux server, application administration, configuration, networking, scripting and automation, large scale distributed computing, hardware/operating system/application interaction, and security.
- Assignment of remediation tasks to the affected groups and tracking of remediation through closure.
- The Linux Technical Support Analyst helps standardize processes and procedures and provide improvement.
- Analyzing, designing, and recommending new technologies for application.
- The Linux Technical Support Analyst provides accurate and relevant budgeting documentation such as quotes, purchase orders, analysis, proposals, etc.
- The Linux Technical Support Analyst develops and implements operating system enhancements that improve server reliability and performance.
- Leading or participating in projects that involve several different IT departments.
- The Linux Technical Support Analyst ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.
- Performing root cause analysis and repairs the technical issues and trends to include assisting team members as needed.
- Proficient technical skills to support the organization in recommending technology, purchasing decisions, and mentoring team members.
- Consistently manages own schedule and work independently with limited supervision.
- Consistently makes trade-off decisions that balance product quality, time-to-market and functionality.
- Proven ability to create and review server solutions that meet business needs and communicate the rationale behind those solutions.
- Accurately prioritize work to meet timeline. .
- Conveying and acknowledging differences of opinion in a positive and respectful manner.
- Competent understanding of system capacity planning.
- Proficient technical and project management skills.
We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Linux Technical Support Analyst before making sure that the candidate passes the language ability tests first.
The ability of self-explanation ( writing – speaking )
The ability of describing problems structurally and technically ( writing & speaking)
The ability of explaining ideas, situations and problems ( reading, writing & speaking)
This part mainly measures the logical, numerical and analytical aptitude of each candidate, top ones are the only ones we select for next stages.
We have a set of interview tests that measure the agreeability levels of each candidate for
Linux Technical Support Analyst, we do so as we believe that likability of any person starts from the ability
to achieve high levels of agreeability without compromising critical thinking.
We also measure the creativity side of the Linux Technical Support Analyst you look for, where we see when and how each
candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.
Some people can do well when working on their own, some others cannot!
Knowing this matters a lot when hiring a Linux Technical Support Analyst with regard to the team size needed.
Remote work needs a special level of team work skills, so we make sure that your Linux Technical Support Analyst can adapt and work well with your team
and be quickly part of it if needed.
We care about hiring someone who can deliver, create and perform the way you expect
with passion and enthusiasm.
We assess our people’s technical abilities on the merits of achievements more
than anything else.
Hiring the right Linux Technical Support Analyst is an uneasy decision, we consider
measing the actual technical skills of each candidate.
Having a great resume
is just the start for us, we select candidates know what they say
they know!
We conduct advanced technical tests to make sure we cover the needed knowledge your
Linux Technical Support Analyst needs to have to excel for your business.
We weigh academic qualifications as well, we also request our full time employees to submit their education evidence as a major hiring rule to follow. We believe having the right academic qualifications can make a great difference, especially in advanced science based areas like electronic design, engineering planning...etc.
One important metric for us is the ability of your Linux Technical Support Analyst to learn new skills, so we make sure that we select people who are only dynamic and willing to learn new ones.
Get in touch
Our team will be always happy to speak with you.
Frequently asked questions
