Remedy/BMC Support Engineers require strong analytical and problem-solving skills, and must be knowledgeable about supporting IT Service Management (ITSM) and other IT practices to optimize, transform, and ensure compliance, efficient, and effective use of the Remedy/BMC software platform. Remedy/BMC Engineers will support and fix BMC solutions that include workflows, ticketing design, process automation, report development, dashboard creation, and system configurations.
Responsibilities
- Supporting end-to-end automated solutions of Remedy/BMC.
- Working with Remedy/BMC administrators to define and document new requirements.
Qualifications
- Associate of Science degree in Information Technology, IT Security, Network Systems Technology or relevant field of study. Significant relevant experience will be considered in lieu of formal education.
- BMC accreditation, certification, or equivalent in ITSM Development, ITSM Administering, or Discovery.
About the company
The smartest recruitment technology of 2024. Join a world-class team of innovators who are disrupting HR Tech field with the power of AI and creative designs.
182 Howard Street, San Francisco , 95121
San Francisco, California, United States
San Francisco, California, United States
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FT-43D4F
Full-time
40 hrs/wk
India
Remote
Advanced (5-10 yrs)
Regular schedule
English