The main focus of this role will be UX Writing, this person will need to be comfortable writing content for multiple channels, including landing pages, emails, and short articles.
Responsibilities
- Contribute to a product team of designers, researchers, product managers, engineers, and data scientists.
- Offer a content strategy perspective throughout the product development process, and influence strategic decisions across and within products to improve the overall experience and ensure consistency across platforms.
- Drive consensus across teams and advocate for best solutions.
- Write clear and concise content across multiple touch points (including product names, labels and navigational elements, emails, tutorials, marketing pages, and notifications)
- Help people who use the application feel welcome and empowered, carefully considering tone and writing content that’s consistent with the company mission of belonging.
- Work with other UX writers to maintain and evolve voice and tone guidelines and help evangelize those resources across the company
- Develop content frameworks, product narratives, and other deliverables that explain your recommendations and help people understand the practice of content strategy
- Approach all of your work with a global mindset, advocate for designs and language that internationalize well, and work with our translations team to improve quality.
- Share your work with other UX writers and Human team members, provide feedback on their work, and contribute to the team through mentoring, onboarding or recruiting.
Qualifications
- Excellent writing and editing skills.
- Experience writing content for web/mobile products
- Experience writing emails, landing pages, or editorial content.
- Proven ability to collaborate successfully with cross-functional partners.
- Ability to work independently in a fast-paced environment
- Passion for the company mission.
- Experience with trauma informed writing is a plus.
- Experience writing for social impact products or audiences is a plus.
- Solid understanding of email marketing and social channels are a plus.
- Portfolio of writing samples.
Benefits
- Excellent writing and editing skills.
- Experience writing content for web/mobile products
- Experience writing emails, landing pages, or editorial content.
- Proven ability to collaborate successfully with cross-functional partners.
- Ability to work independently in a fast-paced environment
- Passion for the company mission.
- Experience with trauma informed writing is a plus.
- Experience writing for social impact products or audiences is a plus.
- Solid understanding of email marketing and social channels are a plus.
- Portfolio of writing samples.
About the company
The smartest recruitment technology of 2024. Join a world-class team of innovators who are disrupting HR Tech field with the power of AI and creative designs.
182 Howard Street, San Francisco , 95121
San Francisco, California, United States
San Francisco, California, United States
Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.
FT-9501F
Full-time
40 hrs/wk
Remote
Specialist (2-5 yrs)
Regular schedule
English