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Contribute to a product team of designers, researchers, product managers, engineers, and data scientists.
Offer a content strategy perspective throughout the product development process, and influence strategic decisions across and within products to improve the overall experience and ensure consistency across platforms.
Drive consensus across teams and advocate for best solutions.
Write clear and concise content across multiple touch points (including product names, labels and navigational elements, emails, tutorials, marketing pages, and notifications)
Help people who use the application feel welcome and empowered, carefully considering tone and writing content that’s consistent with the company mission of belonging.
Work with other UX writers to maintain and evolve voice and tone guidelines and help evangelize those resources across the company
Develop content frameworks, product narratives, and other deliverables that explain your recommendations and help people understand the practice of content strategy
Approach all of your work with a global mindset, advocate for designs and language that internationalize well, and work with our translations team to improve quality.
Share your work with other UX writers and Human team members, provide feedback on their work, and contribute to the team through mentoring, onboarding or recruiting.
Excellent writing and editing skills.
Experience writing content for web/mobile products
Experience writing emails, landing pages, or editorial content.
Proven ability to collaborate successfully with cross-functional partners.
Ability to work independently in a fast-paced environment
Passion for the company mission.
Experience with trauma informed writing is a plus.
Experience writing for social impact products or audiences is a plus.
Solid understanding of email marketing and social channels are a plus.
Portfolio of writing samples.
Paid time off according to local laws (sick days, vacation days)
Life insurance (Variable)
Dental insurance (Variable)
Vision insurance (Variable)
Retirement benefits or accounts (In some countries)
Disability insurance (In some countries)
Tuition reimbursement (In some countries)
Childcare leave (In some countries)
Employee recognition programs
Relocation assistance ( Subject to business needs)
Workplace perks such as recreation activities, food and coffee, plus flexible work schedules ( For office Jobs only)