SupportFinity Cookies Policy

This cookie policy (“Cookie Policy”) describes the cookies and other technologies that SupportFinity LLC (“SupportFinity”) uses on its website (the “Site”) and the choices that you have. This Cookie Policy forms part of our Privacy Policy.

If you are based in the European Economic Area, when you first visit the Site, you will be asked to consent to the use of cookies and other technologies on the Site in accordance with this Cookie Policy, and if you accept we will store them on your computer.

Cookies and other technologies

A cookie is a piece of information sent to your browser from a website and stored on your computer’s hard drive. Cookies can help a website like ours recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. For more details on cookies and similar technologies please visit All About Cookies.

Cookies can be stored on your computer for different periods of time. “Session cookies” only last for as long as the browser session and are deleted automatically once you close your browser. “Persistent cookies” cookies survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again. The Site uses first party cookies (cookies set directly by SupportFinity) as well as third-party cookies, as described below.

We also use pixel tags (usually in combination with cookies), from the third parties described below, to get information about your usage of the Site and the Services and your interaction with email or other communications. Pixel tags are a technology similar to cookies that can be embedded in online content or within the body of an email for the purpose of tracking activity on websites (for example, to know when content has been shown to you), or to know when you have viewed particular content or a particular email message.

Cookies Used

Types

1. Strictly Necessary

   To provide users with the services available through our Site and to use some of its features, such as the ability to log-in and access secure areas. These cookies are served by SupportFinity and are essential for using the Site. Without these cookies, basic functions of our Site would not work.

   Because these cookies are strictly necessary to deliver the Site and our services, you cannot refuse them.

2. Analytics/Performance

   To better understand the behaviour of the users on our Site, tracks bots and improve our services accordingly:

   • Google Analytics. To learn how Google, Inc. uses data collected on our Site, visit How Google uses information from sites or apps that use our services. Learn more on expiration of these cookies here.

     You can block or delete cookies by changing the browser settings as explained under the “Your Choices” section below.

   The providers listed below also offer direct opt-out functionalities:

   • Google Analytics. You can download and install the Google Analytics Opt-out Browser Add-on for your current web browser at the following link: Google Analytics Opt-out Browser Add-on.

3. Advertising/Targeting

   To collect information about browsing habits in order to make advertising more relevant:

   • Facebook. (a conversion pixel tracking that we use for retargeting campaigns). Learn more here.

   • Google AdServices.. Learn more about Google’s privacy practices at the following link: Google Privacy Policy.

   • Zoho. Learn more about Zoho CRM’s privacy practices here.

   • LinkedIn Insights. Learn more about LinkedIn’s privacy practices at the following link: Privacy Policy.

   You can block or delete cookies by changing the browser settings as explained under the “Your Choices” section below.

   The providers listed below also offer direct opt-out functionalities:

   • Facebook. To opt out, please visit About Facebook Ads.

   • LinkedIn Insights. To opt out, please visit Manage Advertising Preferences.

   • Google AdServices. You may opt out of personalized advertising by visiting Google’s Ads Settings at the following link: Ads Settings.

Your Choices

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

• Internet Explorer

• Mozilla Firefox

• Google Chrome

• Apple Safari

If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

Changes

We may change the type of third party service providers that place cookies on the Site and amend this Cookie Policy at any time by posting the amended version on the Site. Unless additional notice or consent is required by applicable laws, this will serve as your notification of these changes.

Contact Us

If you have any questions or concerns, you may contact us as follows: by email at privacy@SupportFinity.com, or by post at:

SupportFinity Inc.
Attention: Privacy Policy Query
182 Howard St. #705
San Francisco, CA 94105