Hire First-Class
Data Quality Manager

Also known as Data Quality Expert

Hire Data Quality Manager at SupportFinity
how to select the right Data Quality Manager

Selecting the Right Data Quality Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Data Quality Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Data Quality Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Data Quality Manager or a team of Data Quality Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Data Quality Manager Job Description Template

Data Quality Manager

AKA: Data Quality Expert

The Data Quality Manager serves as the thought leader for data quality across the company, establish and provides oversight and transparency into the company's data quality program, and partner with core data management and technology teams to implement the data quality strategy.

  • The Data Quality Manager leads, develops and maintains strategy for operations data analyses used throughout the call centers.
  • The Data Quality Manager directs the definition, implementation and integration of statistical and data analysis principles.
  • The Data Quality Manager extracts data from large scale databases or information systems to create custom datasets or models.
  • Analyzes information from models or simulations to track operational metrics and forecast long-term call volumes and contact rates.
  • Prepares reports of findings for management to facilitate decision-making.
  • Evaluates and assesses new projects based upon size, complexity, and time frame.
  • May be responsible for budgeting of department's personnel, capital and/or operations expenses.
  • Creates capacity plans, pricing scenarios and other analyses required by management. .

  • Must have a bachelor's degree in Embedded Systems, Computer Sciences, Information Technology or a similar education.
  • Have experience in software engineering
  • Have decent knowledge of software build management tools.
  • Must have knowledge of a variety of scripting languages
  • Poses with great teammate with good interpersonal skills.
  • Able to solve complex client issues both in a team and by yourself.
  • Good forward planners and excellent motivators.
  • Have the ability to present their ideas effectively and to be able to evaluate the ideas of others.

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Data Quality Manager.

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Data Mining
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Data Quality Manager or team of Data Quality Managers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Data Quality Manager before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Data Quality Manager can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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