Hire First-Class
Product Manager

Also known as Technical Product Manager

Hire Product Manager at SupportFinity
how to select the right Product Manager

Selecting the Right Product Managers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Product Manager, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Product Manager.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Product Manager or a team of Product Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Product Manager Job Description Template

Product Manager

AKA: Technical Product Manager

The Responsibilities of a Product Manager includes developing products through market research. They then combine those findings with general requirements, specifications, timetables, pricing and plans to complete development and marketing strategies

  • Maintains responsibility for tracking key metrics across a portfolio of IT Learning products and services.
  • The Product Manager determines product pricing by utilizing market research data, reviewing service and sales costs;specifying volume, and customized orders
  • Manages the existing vendor partners and suppliers in terms of course delivery logistics and monitoring of service-level agreements.
  • The Product Manager evaluates potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations.
  • The Product Manager monitors and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics
  • Manages outward communication to vendors to facilitate understanding and awareness of organizational strategic direction.
  • Manages the interaction between vendors and internal program delivery leaders to provide adequate visibility of interdependent initiatives.
  • Manages the balance in vendor relationships to support the achievement of agreed commercial outcomes.

  • Enough years of product management experience in a startup environment.
  • Strong organizational skills, excellent written and oral communication skills, with technical and non-technical cross-functional teams.
  • Experience in high-level business discussions, Able to handle executive level discussions and can present in a large crowd.
  • Organize and control account to ensure to meet all sales target and carry out their responsibilities to the required standards.
  • With working knowledge of enterprise product setup and basic knowledge of databases.
  • Highly motivated to be develop teams and manage ongoing performance of direct reports.
  • Stay “hungry” and keep abreast with latest technology trend on how it can improve experience of our client.
  • Experience conceptualizing, evaluating, and negotiating 3rd party strategic partnerships. .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Product Manager.

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Product Management
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Product Manager or team of Product Managers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Product Manager before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Product Manager can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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