how to select the right Sales Engineer

Selecting the Right Sales Engineers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Sales Engineer, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Sales Engineer.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Sales Engineer or a team of Sales Engineers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Sales Engineer Job Description Template

Sales Engineer

The Sales Engineer typically does the following: Prepares and delivers technical presentations explaining products or services to clients and prospective clients. Confers with clients and engineers to assess the product or services needs and determines system requirements. Helps clients solve problems with installed products or services.

  • The Sales Engineer promotes and sells the products to clients in the assigned area.
  • The Sales Engineer prepares and submits monthly sales and collection forecasts.
  • The Sales Engineer reaches out to concerned clients on a regular basis to follow-up their on-going requirements or take their orders.
  • Meets his/her target sales goals within the prescribed marginal profits.
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule.
  • The Sales Engineer focuses sales efforts by studying existing and future potential client adjusts content of sales presentations by studying the need of a specific buying influence.
  • Resolves client concerns and complaints by properly coordinating with support groups but not limited to developing solutions
  • Keeps management informed by submitting activity and results reports, such as daily activities, weekly itinerary, and other sales activities.

  • Excellent Polite and persuasive communications skills.
  • Passionate, hard worker and well organized professional with power to prioritize and multitask.
  • Should exert sound judgement, discretion and preserve confidentiality.
  • Ability to meet deadlines, Attention to details.
  • Able to operate in different work conditions such as on site and off site.
  • Organizational skills required for carrying out his/her daily duties particularly in terms of time and priorities.
  • Related experience in a client service environment, Order Management/Order Entry.
  • With excellent communication skills both verbal and written, Experience in sales is an advantage. .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Sales Engineer.

country flagIndian Sales Engineer woman Sales Engineer stars for rating skilled people at SupportFinity
country flagAmerican Sales Engineer man Sales Engineer stars for rating skilled people at SupportFinity
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Business Development
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Sales Engineer or team of Sales Engineers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Sales Engineer before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Sales Engineer can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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