how to select the right ALM Expert

Selecting the Right ALM Experts

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a ALM Expert, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a ALM Expert.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one ALM Expert or a team of ALM Experts. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

ALM Expert Job Description Template

ALM Expert


Responsibilities
  • The ALM Expert integrates Micro Focus-ALM with SAP Solution Manager, and resolves any interfacing errors in a timely manner.
  • The ALM Expert uses industry best practices to achieve operational excellence.
  • The ALM Expert provides tactical and strategic support to INC2 Systems Architects on Micro Focus ALM and SAP Solution Manager integration.
  • Optional: Installs, upgrades and administers Micro Focus ALM suite in a dynamically evolving program environment.
  • Administers security and permissions between multiple concurrent program and project cycles to ensure effective partitioning where needed.
  • Monitors environments, users, projects and domains.
  • Optional: Maintains App/web and database Servers.
  • Generates weekly reports during release testing cycles.

Qualifications
  • Experience in administration of Micro Focus QC or AP ALM in complex SAP projects, preferably in Federal or DoD organizations.
  • Proficiency in the administration and maintenance of multiple Micro Focus QC and ALM systems and have sufficient knowledge of underlying concepts.
  • Proficiency in Structured Query Language SQL queries and report generation.
  • Familiarity with various database technologies.
  • Previous experience with continuous integration tools and source management systems.
  • Experience with Agile and Lean methodologies.
  • Working knowledge of Micro Focus QTP/FT/UFT is a big plus.
  • Solution Manager experience.

How It Works?

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3

Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class ALM Expert.

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Micro Focus ALM Software
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your ALM Expert or team of ALM Experts will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for ALM Expert before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the ALM Expert can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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