Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Configuration Manager, not all companies have the right processes that can warrant best hires.
At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Configuration Manager.
As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Configuration Manager or a team of Configuration Managers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.
Configuration Manager Job Description Template
AKA: Configuration Management Analyst
The Configuration Manager is responsible for ensuring ICT hardware and software assets and their configurations are known, recorded and accessible. They are responsible for maintaining the relationships between the configuration items that make up the services, systems and applications used by the business.
The Configuration Manager manages and coordinates the overall project for the company and operation upgrade as it pertains to the system configuration tasks.
Coordinates the activities of the team to deliver deliverables according to the project schedule.
Reviews the document changes to current system configuration and present changes to stakeholders and executive committee for approval and sign off.
The Configuration Manager coordinates configuration design sessions and business process alignment sessions.
The Configuration Manager validates system configuration and documents issues; updates system configuration as needed.
The Configuration Manager creates mapping documents system to operational/financial/clinical designation.
Develops testing plans for all changes/upgrades and executes system tests (unit, integration, regression).
Executes system tests (unit, integration, regression); analyzes and troubleshoots configuration issues based on testing results.
knowledge in managing Care operation concepts and principles.
Experience working with configuration management tools and activities providing input and analysis for the evaluation of change requests.
knowledge of MS Excel and MS Access with ability to compare large sets of data.
Effective communications skills (oral and written).
Strong analytical and problem solving skills.
Project management skills at a basic level, including organizing and managing a project schedule.
Knowledge of Configuration for code updates, service group changes, benefits and/or contracts.
Strong interpersonal skills and an ability to work as part of a closely knit team.
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Skills Matrix at SupportFinity
These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Configuration Manager.
We receive requests of hiring from candidates among more than 100 countries.
As we bring skills from each and every place in the world, we make sure we have the
right match of language proficiency with our clients' requirements.
Your Configuration Manager or team of Configuration Managers will have ...see more
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Configuration Manager
can deliver high quality of communication; especially on the technical aspects of the job.
We conduct our assessments to cover multiple aspects of communication
This part mainly measures the logical,
numerical and analytical aptitude of each candidate,
top ones are the only ones we select for next stages.
Agreeability & Creativity
We have a set of interview tests that measure the agreeability levels of each candidate for
Configuration Manager, we do so as we believe that likability of any person starts from the ability
to achieve high levels of agreeability without compromising critical thinking.
We also measure the creativity side of the Configuration Manager you look for, where we see when and how each
candidate can apply out-of-the-box and innovative ways of fixing problems or creating new solutions.
Some people can do well when working on their own, some others cannot!
Knowing this matters a lot when hiring a Configuration Manager with regard to the team size needed.
Remote work needs a special level of team work skills, so we make sure that your Configuration Manager can adapt and work well with your team
and be quickly part of it if needed.
We care about hiring someone who can deliver, create and perform the way you expect
with passion and enthusiasm.
We assess our people’s technical abilities on the merits of achievements more
than anything else.
Hiring the right Configuration Manager is an uneasy decision, we consider
measing the actual technical skills of each candidate.
Having a great resume
is just the start for us, we select candidates know what they say
We conduct advanced technical tests to make sure we cover the needed knowledge your
Configuration Manager needs to have to excel for your business.
We weigh academic qualifications as well, we also request
our full time employees to submit their education evidence as a major hiring rule to follow.
We believe having the right academic qualifications can make a great difference, especially in
advanced science based areas like electronic design, engineering planning...etc.
One important metric for us is the ability of your Configuration Manager to learn new skills,
so we make sure that we select people who are only dynamic and willing to learn new ones.
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Let us help you with any hiring needs you have.
Frequently asked questions
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