how to select the right Systems Administrator

Selecting the Right Systems Administrators

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Systems Administrator, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Systems Administrator.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Systems Administrator or a team of Systems Administrators. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Systems Administrator Job Description Template

Systems Administrator

The Systems Administrator Installs and configuring software, hardware and networks. Monitoring system performance and troubleshooting issues. Ensuring security and efficiency of IT infrastructure.

  • The Systems Administrator provides support and input to various projects to ensure system performance and availability.
  • The Systems Administrator responds to problems and concerns received from the different sites, and provides solutions via remote management.
  • The Systems Administrator isolates problems and escalates them to the concerned groups.
  • Configures workstations as necessary, and backup servers for Active Directory & Mail.
  • The Systems Administrator provides support for issues escalated by the Client Care personnel and Site Support personnel relating to system installation and troubleshooting,
  • The Systems Administrator provides technical support and resolution to Client’s technical issues.
  • Advanced knowledge on Networking, Configures Software and Hardware (PC, Modem, Router)
  • Obtains general understanding of Operating System and Application, Conducts daily backup procedures on servers and applications.

  • Experience working with multiple operating systems and database systems primarily in a Microsoft Windows Server environment.
  • Extensive Active Directory background; Group Policy Management, Sites & Services Management and Replication.
  • Hands On Knowledge of Microsoft Systems Technologies.
  • Knowledge in Endpoint Systems Management.
  • Proficient skill level working with Microsoft Windows Servers resource management , system security, and account management.
  • Proficient skill level working with virtualization technologies.
  • Client server experience and experience working with system installation and maintenance upgrades.
  • Teamwork skills, Client service orientation, Communication (oral/written) and interpersonal .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Systems Administrator.

country flagIndian Systems Administrator woman Systems Administrator stars for rating skilled people at SupportFinity
country flagAmerican Systems Administrator man Systems Administrator stars for rating skilled people at SupportFinity
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IT Administration
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Systems Administrator or team of Systems Administrators will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Systems Administrator before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Systems Administrator can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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