how to select the right Systems Engineer

Selecting the Right Systems Engineers

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Systems Engineer, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Systems Engineer.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Systems Engineer or a team of Systems Engineers. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Systems Engineer Job Description Template

Systems Engineer

The Systems Engineer manages and monitors all installed systems and infrastructure. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability.


Responsibilities
  • The Systems Engineer provides direct support in the day-to-day operations on network, servers and other operating systems.
  • The Systems Engineer participates in planning design, technical review and implementation.
  • The Systems Engineer provides technical consultation, training and support to Information Technology (IT).
  • The Systems Engineer assists on the further enhancement of the corporate data warehouse.
  • Act as IT contact for the corporate reporting framework and assists budget controlling on corporate solutions.
  • Act as deputy on the Corporate Business Intelligence Competence Center.
  • The Systems Engineer builds scalable processes and improves service delivery systems within the organization.
  • Logically following a troubleshooting process and finding resolution using online resources.

Qualifications
  • Working knowledge in areas of network management and administration including system configuration, designing and implementation.
  • Working knowledge of Internet, e-mail systems, telecommunications and data communications.
  • Working knowledge on computer network, desktop and server operating systems and applications.
  • Experience in managing and deploying virtual environments.
  • Experience successfully working under time constraints and deadlines.
  • Experience working within a team of IT professionals; following direction and completing tasks in a timely manner with positive attitude.
  • Technical support experience, Advance Active Directory Skills.
  • A mature approach to working independently and a personable attitude to working in a team environment. .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Systems Engineer.

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System Design Skills
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Systems Engineer or team of Systems Engineers will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Systems Engineer before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Systems Engineer can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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