how to select the right Network Analyst

Selecting the Right Network Analysts

Hiring is one of the toughest challenges any company can face, either large enterprises or new startups. There is a great deal of know-how kind of experience when hiring a Network Analyst, not all companies have the right processes that can warrant best hires.

At SupportFinity, we streamlined our processes and in-house standards to make sure of having one of the top world-class hiring processes. The magic mix of skills ingredients is what separates a great hire from a not-so-good one. We came to this conclusion through consulting top technical and HR experts in addition to our years of work and exposure with most sophisticated projects across almost all tech verticals and areas of expertise. So you get one of the best recruitment processes to hire a Network Analyst.

As we have created and crafted a unique method of teams’ customization, we have also perfected our signature model of matching the right skills for our customers to hire either one Network Analyst or a team of Network Analysts. We have a long lasting belief in the power of data analytics in creating unmatchable results, thus, we apply our analytical models on our hiring process same as we do in our business model.

Network Analyst Job Description Template

Network Analyst

The Network Analyst is responsible for the installation, layout, and maintenance of all network components within a company. Many network analysts find that they become quite involved in both the business side and technical side of a company

  • The Network Analyst performs device configurations, internal operating system upgrades and software upgrades and deploys network devices.
  • Follows documented network services processes and procedures – identifies gaps in processes or documentation.
  • The Network Analyst monitors, responds and provides resolution for all network problem and incident tickets.
  • Utilizing case management system, documents status updates and problem resolutions.
  • The Network Analyst performs client service duties and responds to client requests as defined by management.
  • The Network Analyst responds to client requests as defined by management completing assignments in a timely manner with an acceptable level of quality.
  • The Network Analyst troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment.
  • Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.

  • Have experience as a Network Analyst or Network Administrator.
  • Communicates ideas both verbally and in written form in a clear, concise and professional manner.
  • Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols,
  • Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture.
  • Requires knowledge of basic office tools.
  • Ability to understand and apply technical concepts.
  • Team skills, including the ability to establish and maintain effective working relationships.
  • Must have; Flexibility, versatility, dependability. .

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Skills Matrix at SupportFinity

These are sets of the must have skills that we care about and put as top requirements needed for hiring first class Network Analyst.

country flagIndian Network Analyst woman Network Analyst stars for rating skilled people at SupportFinity
country flagAmerican Network Analyst man Network Analyst stars for rating skilled people at SupportFinity
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Network Troubleshooting
Language aptitute metric at SupportFinity
Language Aptitude
We receive requests of hiring from candidates among more than 100 countries. As we bring skills from each and every place in the world, we make sure we have the right match of language proficiency with our clients' requirements. Your Network Analyst or team of Network Analysts will have the needed level of language knowledge you expect, each candidate passes through our language tests that warrant at least a good command of reading, writing and speaking of the languages our clients ask for.

We know that communication starts from speaking common languages, thus we put this aspect as a first factor in our selection process, we do not proceed with hiring for Network Analyst before making sure that the candidate passes the language ability tests first.
Communication Quality metric at SupportFinity
Communication Quality
The next level of screening we perform at SupportFinity is the communication quality, in this stage we make sure that the Network Analyst can deliver high quality of communication; especially on the technical aspects of the job. We conduct our assessments to cover multiple aspects of communication quality, such as:

The ability of self-explanation ( writing – speaking )

The ability of describing problems structurally and technically ( writing & speaking)

The ability of explaining ideas, situations and problems ( reading, writing & speaking)
Personality tests at SupportFinity
Personality Tests
Personality tests at SupportFinity
Technical Excellence
Samy, Customer Support Assistant from SupportFinity

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